Frequently Asked Questions
Frequently Asked Questions about Domain Name(Domain)?
What is a Domain Name?
It is the process of keeping your company's or organization's name and information on the internet name servers (DNS).
When you register a name, such as mycompany.com, many systems worldwide keep track of where your name is registered and where the hosting is associated with it. This is called "domain name" service.
Domain names that end with com, org, net are registered from abroad, while domain names ending with .TR are registered domestically. Ruzgarhost does both for you. Technically, they are the same - there is no difference between registering a domain name ending with .COM and a domain name ending with .COM.TR.
Some special domain name extensions like ORG.TR require a document (official gazette, etc.) during registration to prove your right to take this domain name.
Can I register multiple domain names for the same website?
Yes, you can register multiple domain names for the same website. There is no restriction on the number of domain names that can be registered for a website by an individual or organization. Domain names with different extensions or similar content can be registered in the following scenarios:
You can register similar domain names with different extensions such as www.ruzgarhost.net and www.ruzgarhost.com. This ensures the uniqueness of your company's brand. These domain names can also be used to create websites in different languages.
You can also register similar domain names for your website. This ensures that internet users are redirected to your website even if they misspell your domain name.
You can associate different domain names with sales promotions and advertising websites to suggest new products or projects.
You can also register a domain name with a .com or .net extension to provide email services. This way, your email address will include your company's or brand's name instead of a general email service like Hotmail or Gmail.
How long is a registered Domain Name valid for?
The purchased Domain Name is valid for a minimum of 1 year and a maximum of 10 years. After purchasing a Domain Name, you can renew it annually from your customer panel.
If someone else has already registered the Domain Name I want, can I still get it?
Every domain name is unique. Once a domain name is registered, it cannot be registered by others. If the domain name you want is already registered, you can try searching for similar domain names with different extensions. For example, if the domain name you want, ruzgarhost.com, is already registered, you can try registering ruzgarhost.net or ruzgarhost.org. There is no difference in how these domain names are used.
If you want to acquire a domain name that has already been registered by another registrar, you can contact the current registrar of the domain name to check if they are willing to transfer the domain name to you.
Do I need to provide the same personal information every time I register a Domain Name?
No, you don't need to provide the information multiple times. If you want to use the same information for multiple domain name registrations, you can add the domain names to your shopping cart
and make a single payment with the provided information at once. Once you have registered a domain name and passed the real name verification,
we will keep your information. When you register another domain name, we will match your information. You just need to decide whether to use the matched information we provide for you.
How can I determine if a Domain Name is already registered?
You can also see if a Domain Name is already registered by querying it at the top.
If the query result shows that the domain name status is Registered and registration information is shown in WHOIS, the domain name is registered. You can check the domain name information.
If the domain name information is incorrect, log in to your account to change the information. For more information, see the section on Changing Registrant Information or Transferring Domain Ownership.
What should I do if my purchased Domain Name remains in processing status?
If your order remains in processing status after payment for the domain name, consider the following reasons:
Trademark protection
The domain name you want to register is protected by domain name registration and cannot be registered. Our staff will review orders in processing status within one day. If your domain name is protected by domain name registration, we will change your order status to Failed and send you an email notification. In this case, you will need to register a different domain name.
Incorrect registration information
The registration information you provided is incorrect. As a result, the domain name registration is rejected. Our staff will review orders in processing status within one day. If your registration information is incorrect, we will assist you in correcting the information and resubmitting it for registration. This issue will be resolved within one business day.
System upgrade may suspend order processing for a short time. The system will resend the order and assist you in completing your order after the upgrade process. In this case, wait 30 minutes and check again.
The domain name you want to register is protected by domain name registration and cannot be registered. Our staff will review orders in processing status within one day. If your domain name is protected by domain name registration, we will change your order status to Failed and send you an email notification. In this case, you will need to register a different domain name.
Incorrect registration information
The registration information you provided is incorrect. As a result, the domain name registration is rejected. Our staff will review orders in processing status within one day. If your registration information is incorrect, we will assist you in correcting the information and resubmitting it for registration. This issue will be resolved within one business day.
System upgrade may suspend order processing for a short time. The system will resend the order and assist you in completing your order after the upgrade process. In this case, wait 30 minutes and check again.
How do I transfer a Domain Name?
Make sure your domain has at least 2 weeks left until the renewal time. If there is too little time, your current registrar may refuse the transfer. So, renew first, then follow the steps below:
You need to contact your current registrar to disable the "domain lock" or "transfer lock". You also need to request the "transfer code" or "authorization code" that will be sent to you - this is a kind of password for your domain name.
Check your registered email inbox. You can find out the valid email address from our Whois page.
Now, send us an email and provide us with the Authorization code of your domain name.
You should receive confirmation emails. Forward these emails to us or follow the instructions inside.
What is DNS, and how should my DNS settings be?
DNS, or Domain Name System, is the system that informs which computer(s) your domain is hosted on, which computer(s) can receive or
send you emails, and many more information. DNS servers enable web and email to work.
If your hosting is on Ruzgarhost, the correct DNS settings for your domain are as follows:
If your website is hosted on our hosting servers, you should set the DNS of your domain as follows: (*)
1. DNS : ns1.ruzgarhost.com
2. DNS : ns2.ruzgarhost.com
In order for your domain to work, the correct DNS must be written in your domain registration. To change these, you will need to log in to your "domain control panel" or "domain registration panel" provided by where you purchased your domain.
1. DNS : ns1.ruzgarhost.com
2. DNS : ns2.ruzgarhost.com
In order for your domain to work, the correct DNS must be written in your domain registration. To change these, you will need to log in to your "domain control panel" or "domain registration panel" provided by where you purchased your domain.
